Stop Letting Customs Hold Your Freight Hostage Talk to a Licensed Customs Broker
Holds, exams, and surprise duties don't have to be part of importing. As a licensed customs broker with 45 years of experience, we clear your goods through CBP fast, keep you compliant, and answer the phone when you call.
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Talk to a Licensed Broker
Tell us what you're importing. We'll tell you how to clear it cleanly, with no obligation.
“One held container can cost more in demurrage and detention than a year of brokerage fees, and the broker who caused it is nowhere to be found.
Your Shipment Cleared the Ocean. Now It's Stuck at the Dock.
Most importers don't think about their customs broker until something goes wrong. A misclassified product, a missing document, a late Importer Security Filing, and suddenly your freight is flagged for exam, racking up storage fees while your customer waits.
The worst part isn't the delay. It's not being able to get a straight answer about when it will move.
- Classification errors that trigger exams and overpaid duties
- Missing or late filings (ISF, entry, PGA data) that hold the container
- Surprise duties and fees nobody flagged before the freight landed
- A broker you can't reach when the clock is running on storage
Customs Clearance, Handled Before It Becomes a Problem
A licensed broker who catches the issue before CBP does is the difference between a shipment that clears on arrival and one that sits. Here's what we handle, so you don't have to.
Entry Filing & Documentation
We prepare and file your CBP entry electronically through ACE/ABI, with complete, accurate documentation, so nothing sits waiting on a correction.
HTS Classification & Valuation
Correct Harmonized Tariff Schedule classification the first time, minimizing duty exposure and avoiding the exams that misclassification triggers.
Multi-Agency Compliance
FDA, USDA, FWS, EPA, DOT, ATF. We coordinate every partner government agency your cargo touches, so a single agency hold never blindsides you.
ISF (10+2) Filing
Importer Security Filing submitted accurately and on time, every time. Late or wrong ISF is one of the most common, most avoidable causes of holds.
Customs Bonds
Single-entry and continuous bonds arranged and managed, so your import program is always covered without you chasing paperwork.
Post-Entry & Compliance
Protests, post-summary corrections, duty drawback recovery, and compliance audits. We stay on it after the freight clears, not just before.
Every Agency Your Cargo Has to Answer To
Most holds don't come from CBP. They come from the partner government agencies that regulate specific commodities, and the broker who doesn't coordinate them. We handle every agency your shipment touches.
Specialized Compliance for Regulated Cargo
Regulated and high-scrutiny commodities are where brokerage expertise matters most. We have deep compliance experience across the industries most likely to get flagged.
A Customs Broker That Actually Answers
You work with the same licensed team from your first call to every entry after. No rotating reps, no ticket queues, no getting lost in someone's quarterly review.
Someone Picks Up
When you call, you reach a person who knows your account, not a ticket queue or a rotating rep.
45 Years Licensed
Founded in 1981. We have filed entries through every major shift in U.S. trade policy and seen what is about to happen to your shipment.
Every Major Port
Air and ocean, coast to coast, with offices in six U.S. metros. Wherever your freight lands, we clear it.
We Own the Outcome
When something goes sideways, we name it, fix it, and stay on the phone. We do not hide behind the carrier or the port.
From First Call to Cleared Freight
Straightforward by design. You share your shipment details; we handle the rest.
Talk to a Broker
Tell us what you import, from where, and which ports. We assess your needs and flag risks up front.
Onboard Your Account
We set up your bond, gather your documentation, and map your commodities to the right classifications.
File & Clear
We file ISF and entry electronically, coordinate every agency, and clear your goods through CBP, often before arrival.
Deliver & Follow Up
Your freight moves to its destination. We handle post-entry corrections and keep your program compliant.
Common Questions from Importers
A licensed customs broker prepares and files entry documentation with U.S. Customs and Border Protection (CBP) on your behalf, classifies your goods under the Harmonized Tariff Schedule, calculates duties and fees, coordinates with other agencies like the FDA and USDA, and ensures your shipment clears legally and on time.
You are not legally required to use one, but most commercial importers do. CBP entry filing is technical and time-sensitive, and errors lead to holds, exams, penalties, and surprise costs. A licensed broker handles the complexity so your freight is not stuck at the port.
Fees vary by entry complexity, number of agencies involved, and volume. Most importers pay a per-entry fee plus any required bond and disbursement costs. We give clear, itemized pricing up front so there are no surprises on your invoice.
A freight forwarder arranges the physical movement of your cargo. A customs broker handles the legal clearance of that cargo through CBP. Zarach is both a licensed customs broker and an NVOCC freight forwarder, so your shipment moves and clears under one team.
We clear shipments at every major U.S. port of entry, by air and ocean, with offices in Chicago, New York, Boston, Minneapolis, Milwaukee, and Houston. Wherever your freight lands, we can clear it.
When documentation is complete and filed correctly, many entries clear before the freight even arrives. The delays most importers experience come from classification errors, missing documents, or late ISF filings, which is exactly what a licensed broker prevents.
Local Customs Brokerage, Nationwide Reach
Six U.S. offices clearing freight at every major port. Find a licensed customs broker in your metro.
Stop Worrying About Whether Your Shipment Will Clear
One conversation with a licensed broker is all it takes. Tell us what you're importing and we'll show you how to clear it cleanly, on time, every time.