U.S. Customs allows importers and exporters to recover up to 99% of duties paid, but most companies never file. Our duty drawback specialists handle every step of the process, so you get your money back without the bureaucracy.
No obligation. We'll review your import history and tell you exactly what's recoverable.
“Every year, billions in recoverable duties go unclaimed because companies don't know they qualify, or don't have the bandwidth to file.
If your company imports goods that are then exported, used in U.S. manufacturing, or destroyed under CBP supervision, you're likely eligible to recover most of what you paid in customs duties, fees, and taxes.
The catch? Duty drawback is one of the most documentation-heavy processes in trade compliance. Most companies either don't know they qualify or can't spare the internal resources to manage it properly.
Our in-house duty drawback specialists work with importers and exporters who have real refunds waiting and don't have time to chase them down.
We review your import history, export activity, and manufacturing operations to identify every refund opportunity you're entitled to, including categories you didn't know qualified.
Our duty drawback specialists prepare compliant CBP drawback claims with complete supporting documentation: entry summaries, export proof, manufacturing records, and all required forms.
We stay on top of regulatory changes, filing deadlines, and CBP correspondence. Your claims move forward without you having to monitor every requirement or respond to every request.
We don't just file what's easy. We identify every eligible entry, apply the right drawback type, and structure claims for the highest lawful refund under current CBP guidelines.
Once your program is established, we maintain it. Systematic tracking of new entries, export pairings, and filing timelines ensures you don't miss future refunds as your business grows.
You don't get a call center. You get a named specialist who knows your account, understands your trade flows, and picks up the phone when you call.
Our process is straightforward by design. You share your import and export data; we do the rest.
We review your import history, commodity types, and export records to estimate your refund potential. No cost, no commitment.
We establish your drawback program structure, identify eligible claim types, and set up the documentation workflow that fits your operations.
We prepare, submit, and manage all CBP correspondence on your behalf. Accurate, complete, on time, every time.
CBP issues your refund. We track it and keep your program running so future claims are ready to go.
Most companies qualify for at least one type. Many qualify for two or three and don't know it.
If you import materials or components and use them to manufacture goods that are then exported, you can recover up to 99% of the duties paid on those imported inputs.
You don't need to export the exact goods you imported. If you export commercially interchangeable merchandise, you still qualify, giving you significant operational flexibility.
Imported goods that are exported or destroyed without being used in the U.S. are fully eligible, including overstocked inventory, cancelled orders, and seasonal goods.
Goods that arrive defective, non-conforming, or otherwise not as ordered can be returned or destroyed for a full duty recovery, with proper CBP coordination.
Trade agreement provisions affect how drawback applies to goods moving between the U.S., Canada, and Mexico. We navigate the nuances so you claim everything you're entitled to.
Duty-paid goods exported and returned to the U.S. can qualify for relief or refund under specific CBP provisions. Especially relevant for e-commerce and international retail.
When you recover duties you've already paid, that's money that goes straight to your bottom line, no new revenue required. For companies importing $5M or more annually, a well-run drawback program can return hundreds of thousands of dollars per year.
More than the dollars, it's the clarity. You stop wondering what you might be missing. You stop worrying about five-year deadlines quietly expiring. You have a dedicated duty drawback specialist watching it, filing it, and managing it, so you can stay focused on your business instead of your compliance calendar.
And when questions come from your CFO or operations team about what you're doing to control costs, you have an answer: we have a duty drawback program, and it's working.
Start Your Free AssessmentReal dollars returned to your business, not theoretical savings or projected efficiency.
No missed deadlines. No compliance gaps. An expert managing it so you don't have to.
A tangible answer for finance leadership when they ask what's being done to manage import costs.
One contact who knows your account and manages everything. Not a portal, not a ticket queue.
Zarach has taken all the guesswork out of customs and compliance. Their team is quick to answer questions and always keeps us informed at every stage of the shipment.
Logistics Manager
Working with Zarach has simplified our customs procedures and improved cross-border deliveries. Their expertise saves us time and stress on every shipment.
Buyer
Unlike larger brokers, Zarach delivers personal service that makes a real difference. They treat our shipments like their own and go above and beyond every time.
President
Duty drawback is a U.S. Customs program that allows importers to recover up to 99% of duties, taxes, and fees paid on imported merchandise when those goods are subsequently exported, used in manufacturing for export, or destroyed under CBP supervision.
Claims must be filed within five years of the original import date. That window sounds generous, but the record-keeping requirements start the moment goods enter the country, so the sooner you establish a program, the more you can recover.
Not always. Substitution drawback allows you to claim refunds based on commercially interchangeable merchandise, which gives manufacturers and distributors far more flexibility than most people realize.
Manufacturing, food and beverage, agriculture, retail, e-commerce, chemicals, automotive, and pharmaceutical companies are among the most common beneficiaries. If you import and export in any volume, it's worth an assessment.
We offer flexible fee structures, including contingency-based arrangements where we earn a percentage of what we recover. If there's no recovery, there's no fee. We'll walk you through options during your free assessment.
Likely not. If you have imports from the past five years that qualify, you may still have time to file retroactively and recover a meaningful amount. The assessment will show you exactly what's still on the table.
Manufacturers who import components and export finished goods can recover up to 99% of the duties they paid. Here's what qualifies, what doesn't, and what CBP requires before paying a claim.
A practical guide to importing furniture into the U.S. — the duty and tariff stack, CPSC, TSCA, and Lacey Act requirements, Importer of Record setup, the five-year recordkeeping tail, and duty drawback recovery.
Discover how U.S. importers can recover up to 99% of duties on exported unused merchandise through the Duty Drawback program and boost cash flow.
It takes one conversation with our duty drawback specialists to find out if you qualify. We'll review your import history and give you a clear picture of your recovery potential, at no cost.
Get Your Free Duty Drawback Assessment